No more long queues or tiring trips to the doctor when you would rather be resting in bed! With telemedicine, you can access quality healthcare anytime, anywhere.
If you need medication, we deliver it directly to your doorstep. Simply download the Healthway Medical app to speak with your GP or Paediatricians’* via a teleconsultation. It truly is convenience at the touch of a button, with a range of trusted doctors and specialists available on the app.
Teleconsultation Price
| Monday - Thursday | Friday | Saturday | Sunda & PH |
|---|---|---|---|
| 08:00 am - 01:00 pm | 08:00 am - 01:00 pm | 08:00 am - 01:00 pm | Closed. Please visit our nearest clinic for medical services. |
| 02:00 pm - 05:00 pm | 02:00 pm - 05:00 pm | ||
| 06:00 pm - 09:00 pm |
*Our paediatricians' teleconsultations are appointment-based.
Teleconsultation Price
| Consultation | Charges (before SGT) |
|---|---|
| Tele-consultation only | $16 |
| Tele-consultation + Delivery | $23 |
- Payment for the services rendered will be authorised using the same card only after service completion.
- The transaction will be shown on your bank statement under the name Healthway Medical Group.
- The above price is for a 15-minute consultation.
- Medication as charged.
- Delivery Fee Surcharge (Jurong Island and Sentosa): $15
How does it work?
| Step 1 | Step 2 | Step 3 | Step 4 |
|---|---|---|---|
| Install the Healthway Medical App and register an account. | Select “Video Consultation”, and select the doctor you wish to have tele-consultation with. | Consult with your doctor. (If you have booked an appointment, you will receive a reminder 15-minutes ahead of time.) | Make payment and your medication will be delivered to you. |
What conditions can tele-medicine treat?
For conditions that are not stated bellow, our doctor will assess your medical history and symptoms to determine if your condition is suitable for teleconsultation.
Common Ilness
- Vomiting
- Flu or Cold
- Cold Sores
- Sinusitis
- Red Eye
- Cough, Sore Throat or Laryngitis
- Diarrhoea
- Rash and Skin Conditions
- Headaches, Giddiness or Dizziness
- Sexual Health
Chronic Conditions
- Diabetes
- Hypertension (high blood pressure)
- Hyperlipidemia
- Asthma
- Other secondary diseases which may arise from these chronic disease conditions (e.g. Ischemic Disease, Peripheral Artery Diseases etc.)
Chronic Conditions
- Diabetes
- Hypertension (high blood pressure)
- Hyperlipidemia
- Asthma
- Other secondary diseases which may arise from these chronic disease conditions (e.g. Ischemic Disease, Peripheral Artery Diseases etc.)
Chronic Conditions
- Diabetes
- Hypertension (high blood pressure)
- Hyperlipidemia
- Asthma
- Other secondary diseases which may arise from these chronic disease conditions (e.g. Ischemic Disease, Peripheral Artery Diseases etc.)
Chronic Conditions
- Diabetes
- Hypertension (high blood pressure)
- Hyperlipidemia
- Asthma
- Other secondary diseases which may arise from these chronic disease conditions (e.g. Ischemic Disease, Peripheral Artery Diseases etc.)
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
GP and Family Medicine
We treat a wide variety of common illnesses such as cough and cold, as well as chronic disease management. MC and medication will also be provided
Paediatrics
We have a diverse range of experienced paediatricians who are trained in many sub-specialty areas.
Mental Wellness
Have a private and discreet consultation with our licensed psychiatrists.
Healthway Japanese Medical
Consult our Japanese-speaking GP doctors.
What are the enrolment benefits of Healthier SG?
Content List Item Type 2
Free Vaccinations and Health Screenings *
Personalised Health Plan
Free First Health Plan at Your Clinic
$20 worth of Healthpoints after the first Health Plan consultation
Up to 87.5% Medication Subsidies for CHAS Cardholders in 2024
MediSave Covers CDMP Treatments with No Cash Payment in 2024
Government Schemes
Our patients can take full advantage of various government programmes and schemes designed to make healthcare more accessible and affordable, ensuring they receive the support they need for their well-being.
All Singapore citizens are eligible for CHAS. The amount of CHAS dental subsidies will depend on household monthly income per person or the Annual Value of your home. The subsidies will also vary based on the type of dental service received and each patient’s condition. Learn more about the government subsidies here.
View All Goverment SchemesComprehensive Healthcare Services for Every Stage of Life
Healthway Medical provides comprehensive care for all life stages, including family medicine, telemedicine, vaccinations, health screenings, and specialized consultations—delivering trusted and affordable healthcare for you and your family.
GP & Family Medicine
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Telemedicine
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Clinic Health Screening
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Vaccination
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Lasting Power of Attorney (LPA)
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Advance Medical Directive (AMD)
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Sexual Health Consultation
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Section List Item - Type 4
Content Section List Item - Type 4
GP & Family Medicine
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Telemedicine
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Clinic Health Screening
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Vaccination
Lorem Ipsum is simply dummy text of the printing and typesetting industry, lorem Ipsum has been the industry's standard dummy text.
Lasting Power of Attorney (LPA)
Lorem Ipsum is simply dummy text of the printing and typesetting industry, lorem Ipsum has been the industry's standard dummy text.
Advance Medical Directive (AMD)
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Sexual Health Consultation
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Lorem Ipsum is simply dummy text of the printing and typesetting industry, lorem Ipsum has been the industry's standard dummy text.
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+How to Resolve Issues Faced When Signing In (for iPhone users)
- This is applicable for existing users who have created a Healthway Medical account, but are new to the Apple sign-in feature, and would like to sign in using an existing Apple ID.
- Once you have clicked on the Apple sign-in button, a pop-up will request to “Share My Email”. Please enable this request to proceed with the sign-in process.
- Go to your iPhone Settings.
- Select your Name.
- Select “Password & Security”.
- Select “Apps using Apple ID”.
- Select the app “Healthway Medical”.
- Select “Stop using Apple ID” for the app.
For future logins to the Healthway Medical app, please refrain from selecting “Hide My Email” as any existing Healthway Medical account logged in with your Apple ID will not be detected.
Teleconsultation
Doctor video consultation photo-taking and recordings are not allowed by administrators, patients, doctors or other parties. Failure to do so constitutes a violation of the doctor-patient privacy and confidentiality laws and may subject violators to criminal prosecution.
Our video consultation service is suitable for patients with non-emergency illnesses.
Common Illnesses: Fever, Cough, sore throat, or laryngitis, Diarrhoea, Vomiting, Flu, Cold, Sinusitis, Rash and skin conditions, Cold sores, Headache, Giddiness / Dizziness and Red eye
Chronic Conditions: Diabetes, Hypertension, Hyperlipidemia, and other secondary diseases which may arise from the chronic disease conditions mentioned the above (e.g. Ischemic Disease, Peripheral Artery Disease etc.)
The doctor will assess your history, current symptoms, and any other available information to determine if your condition is suitable for a video consultation.
Medication Delivery
All items or services provided are non-exchangeable nor refundable
Our delivery timings are Monday to Friday between 10am–10pm.
There will be no delivery on Saturdays, Sundays, Public Holidays, and eve of the following major Public Holidays – New Year, Chinese New Year, Christmas.
We deliver to anywhere with a valid local address within mainland Singapore, excluding restricted zones, offshore islands and secured areas.
An additional fee of $10 will be charged for delivery to Jurong Island and Sentosa.
We have a network of doctors that's over 120 strong. Let's find the one that's right for you.
Take Charge of Your Health Today
Take the next step to better health! Book your appointment with Healthway Medical online today.
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